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FAQ / Policies

FAQ

ARE YOU ACCEPTING NEW PATIENTS?

The availability varies for new patients, so please utilize the contact form to inquire about availability.  A waiting list is also maintained if there isn’t current availability for new patients.

DO YOU ACCEPT MY HEALTH INSURANCE?

Annapolis Psychiatry is out-of-network for all health insurance companies. Because everyone’s health insurance is a little different, we recommend that you call your insurance about out-of-network benefits and reimbursement rates, which can vary.  You will receive an emailed receipt and superbill after each visit with applicable diagnosis codes and service codes as required by insurance companies for reimbursement.

WHAT ARE THE FEES?

NEW PATIENT/DIAGNOSTIC EVALUATION 

– 90 minutes: $600

FOLLOW UP/MEDICATION MANAGEMENT VISIT

  • 30 minutes: $215
  • 60 minutes: $430

NO SHOW/LATE CANCELLATION

Full cost of visit

Payment is required at the time of service. Cash, check, and all major credit cards accepted. 

Fees are subject to change on a yearly basis.  You will be notified at least 30 days in advance of any fee changes.

HOW FREQUENT ARE PATIENTS SEEN?

Most patients are seen on a monthly basis.  If a patient is doing well and is stable, appointments are less frequent but at a minimum of quarterly.

WHAT DO I NEED TO DO FOR THE FIRST APPOINTMENT?

For new patient visits, please complete the paperwork sent to you in the client portal.  If you have any other pertinent records that you are unable to upload or send electronically, please bring hard copies with you to the first appointment. 

WILL YOU CONSULT WITH MY PRIMARY CARE DOCTOR OR THERAPIST?

With written consent from the patient or patient’s guardian, we will correspond with appropriate health care providers, school personnel, agencies, etc. 

Policies

CANCELLATION POLICY

If you need to cancel your appointment, you may cancel through the client portal or send your psychiatrist an email. If it is less than 24 hours before your appointment, you need to contact your psychiatrist directly by email. Please do not leave a voicemail as your psychiatrist may not receive it in time. 

The full cost of the appointment will be charged for all missed appointments and late cancellations. We require that you register a credit card with us on the client portal and your credit card will automatically be charged after a missed appointment. 

A missed appointment is an appointment not cancelled during business hours (8:30 am – 5:00 pm) on the business day (Monday-Friday) before the scheduled appointment time, or in the case of a Monday appointment, not cancelled by the preceding Friday. If you arrive over 15 minutes after your appointment’s start time, it will be considered a missed appointment and you will be charged accordingly. 

INCLEMENT WEATHER

In some cases of inclement weather, we may have to cancel or reschedule your appointment. If there is inclement weather (i.e., hurricane, snowstorm, ice storm under 34 degrees Farehenheit.) on the day of your appointment, please check your email. Your psychiatrist may decide to cancel all appointments or switch to telehealth. If your appointment is cancelled, every effort will be made to reschedule your appointment. If you need to cancel your in-person appointment due to inclement weather, you may cancel without a fee or switch to telehealth. Please email your psychiatrist directly to do so. However, you must contact your psychiatrist at least three hours before your appointment to cancel. If you do not show up or call after your appointment time, you will be charged a missed appointment/late cancellation fee regardless of the weather.

ELECTRONIC COMMUNICATION

Please do not communicate sensitive information via text messaging or email. These communications are not protected and cannot be guaranteed as private. If you should send these communications, please understand that there is a risk to a third party accessing your information. If you need to communicate with your psychiatrist it is best to do so in person or through the HIPAA compliant messaging in the client portal.

GOOD FAITH ESTIMATE

Under a new law, health care providers are required to give patients who don’t have insurance or are not using insurance for their care a “Good Faith Estimate” of the anticipated costs of care for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services provided by Annapolis Psychiatry. 

This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care treatment. The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. The Good Faith Estimate only includes costs associated with anticipated treatment items and services, and does not include ancillary services, late or no show fees, or costs incurred from other medical providers (e.g., outside labs, pharmacies). 

If you receive a bill that is at least $400 more than your Good Faith Estimate, you have the right to dispute the bill by contacting Annapolis Psychiatry. You can also initiate a dispute resolution process with the US Department of Health and Human Services. For questions or more information about the dispute process, visit www.cms.gov/nosurprises.